PRIVACY POLICY

個人情報保護方針

株式会社オウルテック(以下、「弊社」といいます)は、弊社の個人情報保護方針(以下、「本方針」といいます)に基づき、お客様の個人情報を適切に保護することの重要性を認識し、最大限の注意を払い保護致します。

法令等の遵守

弊社は個人情報の取扱いに関して、個人情報の保護に関する関係法令を遵守致します。

個人情報の取得

弊社がお客様から個人情報を取得する際には、あらかじめ利用する目的をお知らせし、その範囲内で取得させていただきます。

個人情報の利用

弊社が取得した個人情報は、利用目的の範囲内で利用し、利用目的の範囲を超えた利用は致しません。
取得した個人情報は、主に以下の目的に利用致します。

  • ・お客様からのお問い合わせへの対応や、より良いサービスの提供のため。
  • ・お客様とのお取引について、ご注文を処理するため。
  • ・メールマガジンの配信や、イベント等のご案内のため。
  • ・顧客動向の分析や製品開発等の分析のため。

個人情報の第三者への提供

弊社は、取得した個人情報を次の場合を除き、第三者に開示・提供致しません。

  • ・お客様の同意を得られている場合。
  • ・法令に基づく開示または提供が要求される場合。
  • ・お客様の同意を取ることが困難な状況で、人の生命や身体または財産の保護のために開示が要求される場合。

業務委託

弊社は、業務の一部もしくは全部を外部に委託する場合があります。その際、必要な範囲で個人情報を委託先へ開示することがあります。

改善について

弊社は、責任をもってお客様の個人情報を保護するため、本方針の改善に努めます。したがって、本方針が予告なく変更される場合があります。

お問い合わせ

弊社は、お客様からご自身の個人情報に関する照会・修正・削除等のお申し出があった場合、以下の窓口にて速やかに対応致します。

個人情報お客様相談窓口

株式会社オウルテック
連絡先電話番号:046-236-3522
(受付時間:平日 10:00~12:00 / 13:00~18:00 土・日・祝祭日を除く)

反社会的勢力への対応

弊社は、暴力団などの暴力団等反社会的勢力や団体とは一切の関係を持ちません。また、不当な要求には一切応じません。

Privacy Policy

WHAT INFORMATION DO WE COLLECT ABOUT YOU?
Information you provide directly
Some Services enable you to give us information directly.

For example:

  • ・A number of our Services enable users to create accounts or profiles. In connection with these Services, we may ask you to provide certain information about yourself to set up the account or profile. For example, you can submit certain information about yourself, such as your name and email address, when you create a Account.
  • ・If you order a product or paid service from us, we may ask for your name, contact information, shipping and billing address(es), and credit card information in order to process your order.
  • ・Some of our Services enable you to communicate with other people. Those communications will be transmitted through and stored on our systems.

Information about your use of the Services

In addition to the information you provide, we may collect information about your use of our Services through software on your device and other means.
For example,
we may collect:

  • ・Contact information—such as the contact list of your device may be uploaded the contact information to the user’s own hardware device according to the user’s usage, and will not abuse and disclose the user’s contact information.
  • ・Device information—such as your hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device you use to access the Services.
  • ・Log information—such as the time and duration of your use of the Service, search query terms you enter through the Services, and any information stored in cookies that we have set on your device.
  • ・Location information—such as your device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.
  • ・Voice information—such as recordings of your voice that we make (and may store on our servers) when you use voice commands to control a Service. (Note that we work with a third-party service provider that provides speech-to-text conversion services on our behalf. This provider may receive and store certain voice commands.)
  • ・Other information—about your use of the Services, such as the apps you use, the websites you visit, and how you interact with content offered through a Service.

Information from third-party sources

We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

Other Information We Collect

We also may collect other information about you, your device, or your use of the services in ways that we describe to you at the point of collection or otherwise with your consent.
You can choose not to provide us with certain types of information (e.g., information we request during Account registration), but doing so may affect your ability to use some Services.

How do we use your information?

We may use information we collect for the following purposes:

  • ・to register you or your device for a Service;
  • ・to provide a Service or feature you request;
  • ・to provide customized content and make recommendations based on your past activities on our Services;
  • ・for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • ・to understand the way people use our Services so that we can improve them and develop new products and services;
  • ・to provide maintenance services for your device;
  • ・to conduct free prize drawings, prize competitions or promotions, as permitted by law; and
  • ・otherwise with your consent.
  • ・We may combine information we collect from you and use it for purposes consistent with this Privacy Policy. We may request your additional consent with respect to such combination. After you have consented to such information combination, you will be given the opportunity to disable such combination either through the settings menus of certain applicable devices.

To whom do we disclose your information?

We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we may disclose your information to the following entities:

  • ・Affiliates.Your information may be shared among affiliates.
  • ・Business Partners.We also may share your information with trusted business partners, including wireless carriers. These entities may use your information to provide you with services you request (e.g., video content provided by Netflix through SmartTV), make predictions about your interests and may provide you with promotional materials, advertisements and other materials.
  • ・Service providers.We also may disclose your information to companies that provide services for or on behalf of us, such as companies that help us with billing or that send emails on our behalf. These entities are limited in their ability to use your information for purposes other than providing services for us.
  • ・Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties:
  • ・to comply with the law or respond to compulsory legal process (such as a search warrant or other court order);
  • ・to verify or enforce compliance with the policies governing our Services; and
  • ・to protect the rights, property, or safety, or any of our respective affiliates, business partners, or customers.
  • ・Other Parties in Connection With Corporate Transactions. We may disclose your information to a third party as part of a merger or transfer, or in the event of a bankruptcy.
  • ・Other Parties With Your Consent or At Your Direction. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.

What do we do to keep your information secure?

We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

Third-Party Links and Products on Our Services
Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.
We also may make available to you certain products or services (e.g., apps available through Apps) developed by third parties. We are not responsible for these third-party products or services.

Children

We do not knowingly collect any personal information from children under the age of thirteen (13) without parental consent, unless permitted by law. If we learn that a child under the age of thirteen (13) has provided us with personal information, we will delete it in accordance with applicable law.

Cookies, Beacons and Similar Technologies

We, as well as certain third parties that provide content, advertising, or other functionality on our Services, may use cookies, beacons, and other technologies in certain areas of our Services.
Cookies
Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions. Cookies serve many useful purposes. For example:

  • ・Cookies can remember your sign-in credentials so you don’t have to enter those credentials each time you log on to a service.
  • ・Cookies help us and third parties understand which parts of our Services are the most popular because they help us to see which pages and features visitors are accessing and how much time they are spending on the pages. By studying this kind of information, we are better able to adapt the Services and provide you with a better experience.
  • ・Cookies help us and third parties understand which ads you have seen so that you don’t receive the same ad each time you access a Service.
  • ・Cookies help us and third parties provide you with relevant content and advertising by collecting information about your use of our Services and other websites and apps.

When you use a web browser to access the Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies.
Please note, however, that some Services may be designed to work using cookies and that disabling cookies may affect your ability to use those Services, or certain parts of them.
Other Local Storage
We, along with certain third parties, may use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our Services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings.
Beacons
We, along with certain third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and certain third parties use beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.
By accessing and using our Services, you consent to the storage of cookies, other local storage technologies, beacons and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us and by the third parties mentioned above.

Do Not Track Signals and Similar Mechanisms

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates, although web browsers incorporate and activate this functionality in different ways, and it is not always clear whether users intend for these signals to be transmitted. There currently is disagreement, including among participants in the leading Internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals. We currently does not take action in response to these signals, but, if and when a standard is established and accepted, we may reassess how to respond to these signals.

Key Terms

[Improve them and develop new products and services]: We may use information we collect to understand the way you use the products and services we offer so that we can improve them and develop new products and services. For example, we may use this information to make better-informed decisions about the design of our devices and the selection of us and third-party content that is accessible through our devices and services.
[Affiliates]: The term ‘affiliates’ refers to companies related to our Electronics Co. Ltd. by common ownership or control. Our affiliates include companies with the our Electronics name. Affiliates may also include other companies related by common ownership or control.

個人のお客様
製品のご使用方法・製品不具合
お問い合わせ
法人様用
お問い合わせフォーム
お問い合わせ
メディア・広報様用
お問い合わせフォーム
お問い合わせ